Return & Refund
Policy

Overview

At SAAS Consulting Group LLC, we are committed to client satisfaction. This policy outlines our approach to service refunds and cancellations. We strive to ensure transparency and fairness in all our business relationships.

Service Cancellation

We understand that business needs can change. Our cancellation policy is designed to be fair to both parties:

• 30-day notice required for monthly packages
• No refunds for partial months
• Custom projects evaluated case-by-case

Refund Eligibility

Refunds are considered under the following circumstances:

• Unused consulting hours may be refunded within 60 days
• Initial consultation fees are non-refundable
• Enterprise packages subject to contract terms

Process Timeline

Our refund process is straightforward and efficient:

• Refund requests processed within 10 business days
• Funds returned via original payment method
• Email confirmation sent upon completion